Privacy Policy

1. Who we are

Axatech Apps is the business software product division of Axatech. We provide TallyPrime-connected applications, product demonstrations, implementation assistance and related business software services.

2. Information we may collect

We may collect information that you voluntarily provide, including:

• Name, company name and designation.
• Email address, telephone number and WhatsApp number.
• Product interests, support requests and enquiry details.
• Sample formats, screenshots or files shared for requirement assessment.
• Communication records relating to demonstrations, quotations and support.

3. Information collected automatically

When analytics or security services are enabled, limited technical information may be collected automatically, such as browser type, device type, approximate location, referring page, visited pages, IP address and website interaction data.

4. How we use information

Information may be used to:

• Respond to enquiries and arrange product demonstrations.
• Assess requirements and prepare quotations or implementation plans.
• Provide installation, activation and product support.
• Improve website content, products and customer experience.
• Maintain security, prevent misuse and comply with legal obligations.
• Send relevant business communication where permitted.

5. Tally and business data

The public website is not intended for passwords, licence secrets, complete accounting backups or highly confidential business records. Where sample data is required for assessment, share only the minimum information necessary and remove sensitive information wherever possible.

6. Legal basis and consent

We process personal information for legitimate business purposes, to respond to requests, to perform agreed services, to meet legal obligations or on the basis of consent where consent is required. Consent may be withdrawn by contacting us, subject to lawful retention requirements.

7. Sharing of information

We do not sell personal information. Information may be shared with hosting, email, analytics, payment, communication or technical service providers only where reasonably necessary to operate the website or provide requested services. Information may also be disclosed when required by law or to protect legal rights and security.

8. Data retention

Information is retained only for as long as reasonably necessary for enquiry handling, contractual performance, support, accounting, dispute resolution, security and legal compliance. Retention periods may vary depending on the nature of the information and service.

9. Security

We use reasonable administrative and technical safeguards to protect information. No internet transmission or storage system can, however, be guaranteed to be completely secure.

10. Cookies and analytics

The website may use essential cookies and, after configuration, analytics or performance tools. Where required, visitors will be provided with appropriate notice or consent options.

11. Your choices and requests

Subject to applicable law, you may request access, correction, updating or deletion of personal information, or raise a concern about its processing. We may need to verify your identity before acting on a request.

12. External links

The website may link to external websites or services. Their privacy practices are governed by their own policies, and Axatech Apps is not responsible for external content or privacy practices.

13. Changes to this policy

We may update this Privacy Policy when our website, services or legal obligations change. The revised date will be displayed at the top of this page.

14. Contact us

Privacy-related questions or requests may be sent to info@axatechapps.com.